Learn everything from analysing business strategy and processes with AI to building automations in Salesforce with no-code tools, and gain certification to launch your future-ready career.
Ready to drive strategic decisions and shape powerful tech solutions?
Excited to bridge the gap between business needs and technology? Learn to analyse, strategise, and design innovative solutions as an AI-Powered Business Analyst. From mastering Agile methodologies to working on real-world projects, this programme equips you with in-demand skills and practical experience, all while leveraging AI tools to enhance productivity and decision-making. No tech background? No problem—we teach you everything you need to succeed. Start your journey into the tech world today!
You’ll apply everything you learn during an end-to-end business improvement project, and then gain real-world experience through a 10-week mentored work placement with one of our industry partners—building confidence, professional networks, and a project portfolio that sets you apart.
You’ll also be prepared for a Salesforce Certified Administrator role. With over 60,000 new Salesforce roles forecast across Australia and New Zealand, this is your opportunity to launch a future-focused career in tech.
The programme is delivered in two focused phases to build your professional and technical capabilities. On completion of a phase, you are going to be awarded a micro-credential to recognise your achievements and progress. Each phase is 'by invite' only.
Become the strategic problem-solver at the intersection of business and technology.
Learn how to uncover business needs, analyse opportunities, and design no-code solutions that create impact—powered by AI and Salesforce. Develop the core skills of stakeholder engagement, process mapping, requirement analysis, and agile delivery.
- AI-Powered Business Analysis Essentials: Understand key methodologies, requirements elicitation and discovery, documentation, and strategic analysis using AI tools.
- Presentation Skills & Stakeholder Communication: Clearly communicate insights, solutions, and strategies to diverse stakeholders.
- UX Fundamentals: Learn essential concepts to create intuitive and user-centred business solutions.
- Agile & Design Thinking: Apply Agile and Design Thinking frameworks, manage projects efficiently, and foster collaboration within teams.
- Business Process Modelling: Document and optimise business processes to drive efficiency.
- Automate with Salesforce: Learn to create Salesforce-based solutions with standard objects, data models, flows, custom page layouts, and data management.
- Salesforce Security & Administration: Manage data security, user permissions, and Salesforce administrative tasks.
- Emerging Technologies, Ethics, and Compliance: Navigate emerging tech responsibly, ensuring ethical and compliant practices.
- Career Readiness: Build your professional brand, prepare for interviews, and position yourself for business analyst roles.
- Prepare for Salesforce certification exam: Additional study contents are included on successful completion for Salesforce Certified Administrator exam
Put your skills into practice as a tech-savvy business analyst.
Work alongside professionals on real projects that require both analytical thinking and technical execution. Whether you're refining requirements, collaborating on product design, or supporting solution delivery, you'll gain valuable experience across the business–tech spectrum.
Skills You’ll Gain
Full-time
10 weeks
(30 - 35 hours weekly)
Mon - Fri: 4:00pm - 7:00pm AEST
In Australia, we accept the following as the minimum entry requirement: Australian Core Skills Framework (ACSF) Level 3 and Year 10 Literacy and numeracy outcomes.
If English is not your first language, you must provide:
