Learn everything from analysing business strategy and processes with AI to building automations in Salesforce with no-code tools, and gain certification to launch your future-ready career.
Ready to drive strategic decisions and shape powerful tech solutions?
Excited to bridge the gap between business needs and technology? Learn to analyse, strategise, and design innovative solutions as an AI-Powered Business Analyst. From mastering Agile methodologies to working on real-world projects, this programme equips you with in-demand skills and practical experience, all while leveraging AI tools to enhance productivity and decision-making. No tech background? No problem—we teach you everything you need to succeed. Start your journey into the tech world today!
You’ll apply everything you learn during an end-to-end business improvement project, and then gain real-world experience through a 10-week mentored work placement with one of our industry partners—building confidence, professional networks, and a project portfolio that sets you apart.
You’ll also be prepared for a Salesforce Certified Administrator role. With over 60,000 new Salesforce roles forecast across Australia and New Zealand, this is your opportunity to launch a future-focused career in tech.
The programme is delivered in two focused phases to build your professional and technical capabilities. On completion of a phase, you are going to be awarded a micro-credential to recognise your achievements and progress. Each phase is 'by invite' only.
Become the strategic problem-solver at the intersection of business and technology.
Learn how to uncover business needs, analyse opportunities, and design no-code solutions that create impact—powered by AI and Salesforce. Develop the core skills of stakeholder engagement, process mapping, requirement analysis, and agile delivery.
- AI-Powered Business Analysis Essentials: Understand key methodologies, requirements elicitation and discovery, documentation, and strategic analysis using AI tools.
- Presentation Skills & Stakeholder Communication: Clearly communicate insights, solutions, and strategies to diverse stakeholders.
- UX Fundamentals: Learn essential concepts to create intuitive and user-centred business solutions.
- Agile & Design Thinking: Apply Agile and Design Thinking frameworks, manage projects efficiently, and foster collaboration within teams.
- Business Process Modelling: Document and optimise business processes to drive efficiency.
- Automate with Salesforce: Learn to create Salesforce-based solutions with standard objects, data models, flows, custom page layouts, and data management.
- Salesforce Security & Administration: Manage data security, user permissions, and Salesforce administrative tasks.
- Emerging Technologies, Ethics, and Compliance: Navigate emerging tech responsibly, ensuring ethical and compliant practices.
- Career Readiness: Build your professional brand, prepare for interviews, and position yourself for business analyst roles.
- Prepare for Salesforce certification exam: Additional study contents are included on successful completion for Salesforce Certified Administrator exam
Put your skills into practice as a tech-savvy business analyst.
Work alongside professionals on real projects that require both analytical thinking and technical execution. Whether you're refining requirements, collaborating on product design, or supporting solution delivery, you'll gain valuable experience across the business–tech spectrum.
Skills You’ll Gain
Full-time
10 weeks
(30 - 35 hours weekly)
Mon - Fri: 4:00pm - 7:00pm AEST
In Australia, we accept the following as the minimum entry requirement: Australian Core Skills Framework (ACSF) Level 3 and Year 10 Literacy and numeracy outcomes.
If English is not your first language, you must provide:
- Dual skill advantage - Business analysis + low-code technology skills: Boost your employability with in-demand skills across two closely related fields, giving you a competitive edge in the job market.
- Newly, 2025-Updated Content and Curriculum: Stay current with the latest tools, frameworks, and industry practices through newly refreshed content.
- AI-Powered Tools & Techniques: Stay ahead by mastering the cutting-edge AI-driven Business Analysis techniques used by leading tech companies.
- Industry-Led Training: Learn directly from BA and Salesforce experts who bring real-world insights, current trends, and practice guidance.
- Real-World Experience: Gain hands-on, mentored experience through actual industry projects, giving you confidence and credibility as you enter the BA or Salesforce field
- Career Readiness Focus: Receive personalised support with your CV, portfolio guidance, and mock interviews to ensure you stand out to employers.
Perfect for:
· Career changers seeking to leverage their experience into the high-demand field of business analysis.
· Recent graduates or school leavers looking for a practical, industry-aligned entry into tech.
· Individuals who enjoy problem-solving, strategic thinking, and working at the intersection of business and technology.
No previous experience in business analysis or technology is required—just your drive, curiosity, and commitment.
The NZQA External Evaluation and Review (EER) is a process conducted by the New Zealand Qualifications Authority (NZQA) to assess the performance of non-university tertiary education organisations (TEOs) in New Zealand. It’s essentially an independent quality assurance checkup for institutions offering post-secondary education.
New Zealand Qualifications Authority (NZQA) awarded us as a Category 1 Provider in the 2023 External Evaluation Review (EER).
You can read the full report here.
Mentored work experiences are structured programmes where you engage in practical work activities under the guidance and supervision of experienced mentors. These experiences are designed to provide real-world exposure, skills development, and professional growth within a specific field or industry.
Mission Ready works with 300+ industry partners to provide mentored work experiences.
Participants work on actual projects or tasks that contribute to their understanding of the industry, allowing them to apply theoretical knowledge in practical settings. In addition to technical skills, mentored work experiences develop communication and teamwork skills that are so important in the modern work place.
Our facilitators match participants to mentors to provide you with valuable feedback, insights, and referrals.
The mentors, are experienced professionals who have agreed to provide guidance, feedback, and support. They help mentees navigate challenges, understand industry norms, and develop professionally.
These experiences often enable participants to connect with professionals in their field, expanding their professional network and opening doors to future job opportunities.
For many, these experiences can lead to employment opportunities within the host organisation or with others in the industry, based on the skills and relationships developed during the program.
Mentored work experiences are part of our Level 6 programmes.

As of May 2025, the Salesforce Administrator certification exam is no longer included in the Business Analyst Accelerator or Diploma course fees. Candidates who wish to sit the exam can now purchase it at a discounted rate through Mission Ready’s exclusive link.
However, Salesforce Admin training remains a core part of both programmes.
NEW: Agentforce Bonus Training
We’re also pleased to offer Agentforce – exclusive bonus content from Salesforce, available to our candidates as an approved Salesforce education provider. Agentforce includes free certification exams until the end of 2025, as part of Salesforce’s global AI for All initiative. This training is offered outside of the core programme and is a valuable add-on for those wanting to further expand their Salesforce skills.
Your commitment is crucial.
Full-time students should aim for 30-35 hours weekly, while part-time students should allocate 15 – 17.5 hours per week.
Engage with online resources, classroom sessions, and assessments diligently.
For Level 6, a commitment of 40 hrs per week is essential. No part-time option is currently available.
After successfully completing Level 5 training, you can go into our Applied Technology Product Solutions accelerator (Level 6) to gain work experience.
After completing mentored work experience, you will be ready to look for your first piece of work in the tech industry. Our job coach will work with you to maximise your chance of getting employment.
By the end of the Level 5 Training Scheme, you will be able to:
By the end of the Level 6 Training Scheme, you will be able to:
You will need a working laptop or PC with the following minimum specification:
Optionally, an additional monitor will make your life better 😊
You may need to incur the following costs:
Note: Fees and details are subject to change based on government policies and other factors.